Privacy Policy

Serene Wellness Clinic(“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our clinic or website, book a treatment, or contact us, and how we use and protect it. We operate in 12 Bourdillon Road, Ikoyi, Lagos, Nigeria.

We collect information you provide directly — such as your name, email, phone number, and any health or wellness details you share when booking a treatment or consultation. We also collect limited technical data (such as pages visited) to improve our website.

We use your information to schedule and deliver treatments, tailor your care, respond to enquiries, and — with your consent — send occasional wellness updates. We never sell your personal information.

Any health information you share is treated with the utmost confidentiality and used solely to provide safe, appropriate care. Access is limited to the therapists and practitioners involved in your treatment.

We retain your information only as long as necessary to provide our services and meet legal obligations, and we apply appropriate safeguards to protect it against unauthorised access.

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, email us at hello@serenewellness.ng.

Questions about this policy? Reach us at hello@serenewellness.ng or visit us at 12 Bourdillon Road, Ikoyi, Lagos, Nigeria.